Returns & Exchanges

30 Day Guarantee & Return Policy

Please contact our Customer Care department for any returns or exchanges within 30 days of your date of purchase. We will be happy to assist you! If after 30 days of purchase, please contact manufacturer for any claims. See below on how to contact Pond Planet.

Please include a copy of your invoice as well as a note explaining your reason for return. Send all returns to:
4521 PGA Blvd #449
Palm Beach Gardens FL.33418

Customer is responsible for postage. Anything after 30 days must be taken up with the manufacturer.


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